FAQs

Why do I have to book an appointment for a prescription renewal?

It is your responsibility as a patient to ensure that you have enough medication until your next appointment. Proper medical practice requires regular monitoring of persons taking any medication and as such you must be seen by a practitioner. Patients requiring prescription renewals will be accommodated as soon as possible.

What should I do if my practitioner is fully booked?

We make every effort to see patients in need of care when their practitioner is fully booked or unavailable. Please call your practitioner’s office and our staff will arrange to have you seen by your practitioner or one of his/her colleagues. When you have completed your visit you are referred back to your practitioner.

Are any practitioners accepting new patients?

At present, there are a number of practitioners accepting new patients. Please click the link on the right to find a practitioners.