FAQs

Why do I have to book an appointment for a prescription renewal?

It is your responsibility as a patient to ensure that you have enough medication until your next appointment. Proper medical practice requires regular monitoring of persons taking any medication and as such you must be seen by a practitioner. Patients requiring prescription renewals will be accommodated as soon as possible.

What should I do if my practitioner is fully booked?

We make every effort to see patients in need of care when their practitioner is fully booked or unavailable. Please call your practitioner’s office and our staff will arrange to have you seen by your practitioner or one of his/her colleagues. When you have completed your visit you are referred back to your practitioner.

Are any practitioners accepting new patients?

At present, there are a number of practitioners accepting new patients. Please click the link on the right to find a practitioners.

Proof of CoVID Immunization

COVID Immunization Proof

We have been getting a number of calls regarding getting a record of COVID immunization.

The easiest way to get this is to:

  • Go to the My Health Alberta web site https://myhealth.alberta.ca/ and create an account under MyHealthRecords.
  • Once you register, it takes 5 to 10 days to get a verification number in the mail.
  • Once signed up, the vaccinations are easily displayed.

The MyHealthRecords app for mobile phones is available on the Apple Store and Google Play Store.

This is the easiest and most effective way to get the records.  You can even print them off at home from your computer.

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